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FAQ

Withdrawing Funds

How do I withdraw funds from my BetDSI account?

You may request a withdrawal from your account online or over the phone. Online, simply login and click on “Cashier”. Then click on “Withdraw” and complete the form. Over the phone, call toll free 1-877-223-8374 and a customer service representative will be happy to handle your request.

Does BetDSI reimburse my deposit and withdrawal transaction fees?

BetDSI will reimburse all transaction fees for deposits of $300 or more. (or currency equivalent). For complete details on withdrawal transaction fees click here.

Are withdrawals always put back by the original deposit method?

Any amounts can be paid as you choose from the options listed in the Withdrawing Funds section. Please see our Payouts Request Policies for more information.

Note: Due to changes in Visa and Mastercard policies, DSI may be unable to return funds back to your credit card. Also in the event a credit card was used to deposit funds into your account. You will be required to send documentation for each individual card used, prior to requesting a payout.

Do I need to supply a copy of the front and back of my credit card and photo ID before I can make a withdrawal?

Yes. Before any payout is processed, documentation for each card used.

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